Privacy notice
Last updated: 5 August 2026
1. Who operates this website
This website is operated under the brand Sorting Solutions. Data-protection enquiries can be sent to sales@sortationsolution.co.uk. The final legal entity and postal address must be inserted before launch.
2. Information we collect
When you submit a project enquiry, we may collect your name, company, email address, telephone number, country, component and process information, project requirements and any file you choose to upload. The hosting environment may also record technical information such as IP address, browser, requested page, time and security events.
3. Why we use the information
- To respond to enquiries and assess whether a feeding or sorting solution is technically suitable.
- To prepare proposals, arrange component trials and take steps requested before a contract.
- To coordinate engineering, manufacturing, logistics, installation and support where a project proceeds.
- To protect the website, prevent spam and maintain business records.
- To comply with legal, regulatory, insurance and accounting obligations.
4. Lawful basis
Depending on the context, processing may be necessary to take steps at your request before entering a contract, to perform a contract, to comply with a legal obligation or for legitimate interests in responding to business enquiries, operating the website and managing projects. Consent will be used where the law specifically requires it and may be withdrawn for the relevant processing.
5. Who may receive the information
Information may be accessed by authorised staff and service providers supporting hosting, email, IT, professional advice and project delivery. Technical project information may be shared with selected engineering or manufacturing partners where necessary to assess or supply the requested system. Only information needed for the task should be shared.
6. International transfers
Some specialist engineering or manufacturing partners may be located outside the United Kingdom. Before personal data is transferred, the website operator must ensure an appropriate legal transfer mechanism and safeguards are in place. Do not send unnecessary personal data within component drawings or project files.
7. Retention
Information will be kept only for as long as needed for the enquiry, project, legal obligations, dispute management and the operator’s documented retention schedule. The operator must insert and approve the actual retention periods before launch.
8. Security
Reasonable technical and organisational measures should be used to protect information. No internet transmission or storage system is completely secure. Confidential drawings should not be uploaded until any required confidentiality arrangement is in place.
9. Your rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict personal data, object to processing, receive certain data in a portable form and withdraw consent. You may also complain to the UK Information Commissioner’s Office. Contact sales@sortationsolution.co.uk to make a request.
10. Automated decisions and marketing
This website build does not use automated decision-making to approve or reject enquiries and does not enable marketing tracking. Separate, lawful arrangements are required before adding email marketing or advertising technology.
11. Changes
This notice should be reviewed whenever the form, analytics, hosting, suppliers, international transfers or business operator changes. The current version will be published on this page.